We’d love to hear from you! Whether you have a question about our flower subscriptions, a special request, or just want to say hello — we’re here to help

🌸 General Inquiries & Customer Support

For all customer service questions, order updates, and general inquiries:

📦 Delivery & Orders

Need help with an existing order or want to inquire about delivery times?

  • Same-day Delivery: Available Monday to Friday (order before 12 p.m.)
  • Next-day Delivery: Available Tuesday to Saturday (order before 2 p.m.)
  • Delivery Area: Europe / Australia / Canada / New Zealand / UK

💳 Payment & Billing

All payments are processed securely via **Wise**. You’ll receive complete payment instructions at checkout or by email after placing your order.

If you experience any issues with payment or require confirmation, please contact: [email protected]

🏢 Business Address

  • Business Name: Moon Glow Ltd
  • Company Number: 15344056
  • Registered Address: 11 Church Road Great Bookham Surrey KT23 3PB United Kingdom

We’re always happy to help — whether it’s a bouquet question or a custom request for someone special.